FAQs

Frequently Asked Questions (FAQS)

Get answers to commonly asked questions about eligibility, services, and how to navigate the NDIS process.

You can change your NDIS service provider if you feel another provider suits your needs better. Reviewing your service agreement for any terms regarding changing providers and informing your current provider of your decision is important.

Absolutely! Involving family members in your NDIS planning process can be very beneficial. They can provide valuable insights and support, helping to ensure your plan aligns with your personal goals and needs.

Pre-planning before meeting with NDIS providers is highly recommended. It helps you to clearly define your goals, understand your needs, and articulate what support you require, ensuring a more effective and tailored plan.

Your NDIS funds can be managed in several ways: self-managed, plan-managed, or NDIA-managed. Each option offers different levels of control and responsibility over how your funds are used to pay for support and services.

Generally, you should only pay something on top of your NDIS funding for approved support. However, additional costs for personal items or services not covered by the NDIS may exist.

Providers must adhere to the price limits set by the NDIS for various supports and services. These price limits are in place to ensure fairness and affordability for participants.

The NDIS funds a range of supports and services, including personal care, transport, therapeutic support, home modifications, and capacity-building activities. These are tailored to assist with daily living and achieving individual goals.

If you are over 65 and not already an NDIS participant, you may not be eligible for NDIS funding. However, you can receive support through other government services, such as aged care.

Other community and government services are available if you’re not approved for NDIS funding. While these services may not be as comprehensive as those offered under the NDIS, they can still provide valuable support.